Reserve Your Ride
We recommend that our clients reserve their vehicle ahead of time (at no additional charge) to be guaranteed a car at the time of pick up. However, we can provide you with a car at short notice by phone or online upon availability. Prices vary by date and vehicle availability. (For seasonal events such as graduations and weddings, be sure to reserve early).
Surcharge for taxes (5%) and gratuity/tips (10%) will be charged at checkout. The customer accepts to pay the price specified for the services described. If there’s any problem with a vehicle or driver the company must be informed within 24 hours. In case, the company is not informed within 24 hours the complaint will not be validated.
Cancellation Fees
For Sprinters:
∘∘ Any cancellation made before one week from pickup time will not be charged.
∘∘ Any cancellation made less than a week before pickup time will result in a charge of 30% of the reservation cost.
∘∘ Any cancellation made 1 to 3 days before pickup time will result in a charge of 50% of the reservation cost.
∘∘ A no-show or a cancellation made the same day of pickup time will result in a charge of 100% of the reservation cost.
For Sedans and SUV’s:
∘∘ Any cancellation made with 3 days of anticipation, there will not be charged.
∘∘ Any cancellation made with less than 2 days of anticipation, there will be a charge of 30% of the reservation cost.
∘∘ For any cancellation made with less than a day of anticipation, there will be a charge of 50% of the reservation cost.
∘∘ For a no show or a cancellation made with less than 3 hours of anticipation, there will be a charge of 100% of the reservation cost.
